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Latest updates, technical deep dives and process content from the Atlassian world.

Smart Workflows & AI Day 2025
EventDecember 5, 2025

Smart Workflows & AI Day 2025

December 5, 2025 — Notes, speakers, and photos from the event where we explored next-generation workflows with Atlassian System of Work, Collections, and Rovo.

The AI Productivity Gap: Agents Are Writing Code — So Why Isn't Your Team Faster?
AtlassianJuly 29, 2026

The AI Productivity Gap: Agents Are Writing Code — So Why Isn't Your Team Faster?

On July 15, 2026 Atlassian repositioned Jira for AI-native software development. AI usage rose 65% while developer velocity gained only 10–15% — what closes the gap isn't the model, it's context.

AI-Powered Request Management with Jira Service Management
TechnicalMay 18, 2026

AI-Powered Request Management with Jira Service Management

Cut support response times in half with Virtual Agent and free your team for higher-impact work.

Better Ideas Start Here: What Is Divergent Thinking?
NewsMay 7, 2026

Better Ideas Start Here: What Is Divergent Thinking?

Generating new ideas isn't always about 'finding the right answer'. Sometimes the real value comes from exploring as many possibilities as you can.

How to Turn the Time AI Saves You Into Real Value
NewsApril 30, 2026

How to Turn the Time AI Saves You Into Real Value

AI is no longer just a tool that 'speeds work up' — it has become a strategic partner that transforms how we work.

Atlassian Cloud Migration: 5 Critical Steps
TechnicalApril 27, 2026

Atlassian Cloud Migration: 5 Critical Steps

A strategic roadmap to prevent data loss and minimize downtime when moving from on-premise to cloud.

Take Control of Your Workday: 8 Effective Time Management Methods
ProductivityApril 24, 2026

Take Control of Your Workday: 8 Effective Time Management Methods

Time management is not about working more; it is about focusing on the right work at the right time. 8 effective methods to take control of your workday.

Building a Documentation Culture with Confluence Templates
ProductivityApril 20, 2026

Building a Documentation Culture with Confluence Templates

Good documentation comes from the right system, not individual discipline. How to build a sustainable documentation culture with Confluence templates.

What Is ITIL and ITSM? A Practical ITIL 4 Guide
TechnicalSeptember 26, 2025

What Is ITIL and ITSM? A Practical ITIL 4 Guide

ITSM is a discipline; ITIL is the most widely used framework for practising it. The difference between the two, what ITIL 4 changed, and how the framework comes to life on Jira Service Management.